Errors

The SYSDO system monitors work shifts and, if the user has not recorded the appropriate event (access) at the given time, has not shown any activity, or has recorded an event outside the planned schedule (with an option to set a time tolerance), a notification is sent to the user and their supervisor.

The specific types of events that trigger notifications are configured by the supervisor in Administration – Usersedit user – Alerts.

If the administrator wants to monitor errors from all users, this option must be enabled in the Plan tab settings – Show errors all users.

User errors are displayed as red circles/ovals in the upper-right corner of the respective day.

Displaying errors of all users on the administrator’s dashboard

All errors are stored in the system, and their correction is only possible with the appropriate permissions. After any event is corrected, a history record is saved for possible later review.

Displaying access errors after clicking the red circle in the Plan

In the List of errors, the administrator can filter results by date and also add events or schedules in bulk. In the settings, they can also select which types of errors they want to display.

Displaying errors in the List of errors tab

Day overview and activity preview

Displaying errors in the day overview:

  • A planned event or activity is missing, or an unauthorized event has been recorded

Displaying activities in the day preview:

  • The activity balance check does not match

Individual events can be edited, deleted, or corrected in the day view. The event overview displays information about event types, attendance, and the readers used.

Error correction

You can correct an error by clicking the Correct (fix error) button. The available correction methods will be offered based on the type of error.