Companies

In the Alerts tab, the Send column allows you to configure whether automatically generated emails containing various notifications should be sent or not. Notifications can be sent to both regular users and attendance administrators (users who supervise other users). In the column , you can also configure some notifications to be sent to the SYSDO mobile app.

Each user must have an email address filled in under: Administration – Users – edit user –General tab – Contacts section. An email with the user’s error can also be sent to one additional email address, which must be filled in under: Administration – Users – edit user – Alerts – (Advanced mode) – option to “Send alerts to another email“.

The settings are either inherited from the parent company (distributor) or you can choose to set your own. The company settings are also inherited from the work group settings (Administration – Work Groups – edit work group – Alerts tab), and the work group settings are inherited from the user settings (Administration – Users – edit user – Alerts tab).

Personal access errors

If the option “Yes” is selected, an email with the subject SYSDO – Attendance Error will be sent to the user who has an attendance error.

Access errors from users

If the “Yes” option is selected, an email with the subject SYSDO – Attendance Error will be sent to the attendance administrator if an error occurs in the attendance of a user they supervise. In the Settings column, the attendance administrator can also configure when they want to receive these emails in bulk – either daily or on a specific day and time.

Unprocessed user activities

If the “Yes” option is selected, an alert will be sent to the attendance administrator for any unapproved activity of a user they supervise, if the user has logged an activity that requires approval.

Request from users

If the “Yes” option is selected, an email with the subject SYSDO – New Request will be sent to the attendance administrator.

User end time

If the “Yes” option is selected, an alert will be sent to the attendance administrator regarding the expiration of the contract of a user they supervise. This notification is sent 30 days, 7 days, and 1 day before the departure date. The departure date must be set in Administration – Users – edit user – General – Departure.

New user created

If the “Yes” option is selected, an alert will be sent to the attendance administrator regarding the creation of a new user.

User Deactivation

If the “Yes” option is selected, an alert will be sent to the attendance administrator regarding the deactivation of a user they supervise. An active user can log in, and a license is charged for them. User deactivation is set in Administration – Users – edit user – General tab – Active section.

GDPR

If the “Yes” option is checked, the attendance administrator will receive a notification about the anonymization of users, deletion of user data, or deletion of users under their supervision after a certain period following their departure. These parameters can be adjusted in the section Administration – Company – Applications – GDPR.

The user did not come to work

If the “Yes” option is checked, the attendance administrator will receive an email with the subject SYSDO – Attendance Error if a user under their supervision does not come to work during the fixed part of their work shift. More detailed settings can be configured in the tab Company – Applications – Attendance – Ostatní (Other).

Pending Requests

If the “Yes” option is checked, the attendance administrator will receive a notification about the presence of unresolved requests for users under their supervision. In the Settings column, the attendance administrator can also configure when they want to receive these emails in bulk – either daily or on a specific day and time.

High Alcohol Content

If the “Yes” option is checked, the reader administrator will receive a notification that the tested user has recorded a high alcohol level, i.e., a value exceeding the defined High limit. The reader administrator can also enable notifications to be sent to the SYSDO mobile application.

Alcohol tester calibration

If the option “Yes” – All alcohol testers is checked, the reader administrator will receive a notification when the number of measurements exceeds the limit or when the maximum calibration interval has expired. In Administration – Readers – edit reader – General tab – Calibration section, you can set when the first notification should be sent (typically before the end of the calibration period) and when the second one should be sent (after the calibration period has passed).

If the option “Yes” – HW reader administration (alcohol testers) is checked, the reader administrator will receive a notification that calibration is required for one of the breathalyzers they are responsible for. This responsibility is set in Administration – Users – edit user – Permissions tab – Reader administration. This option is used when the user is responsible only for selected breathalyzers, not all of them.

The reader administrator can also enable notifications to be sent to the SYSDO mobile application.

Alcohol testing not performed

If the “Yes” option is checked, the reader administrator will receive a notification that a user who was prompted to undergo alcohol testing did not complete the test. The reader administrator can also enable notifications to be sent to the SYSDO mobile application.